Ocean Sound Entertainment - Mobile Disco for all Occasions

Frequently Asked Questions

From the list below choose one of our FAQs topics, then select an FAQ to read. If you have a question which is not in this section, please contact us.

How much do you charge for your Disco and DJ services?

Our charges are based on your location, DJ package, options and disco duration. Our Website has an extremely intelligent and accurate availability checker & quote generator which have been optimised to ensure that we operate at maximum capacity throughout the year. This is to ensure that we remain efficient and obviously profitable.

Our quote generator takes into account many factors to give you an accurate and personalised quotation. It also offers generous discounts for mid-week events and off peak months. It is quick and easy to use. If you have all your requirement information to hand, you will be able to get an exact quotation in only a few minutes.

We also offer 10% discount (up to £62.50 savings) for online bookings. Click here to obtain a Promo Code.

Click here to visit our availability checker and quote generator.

What does your disco system look like? Also, tell me about the lighting system...

Our disco looks modern, compact, smart & neat. It is also very stylish and sophisticated. We don't use any homemade, dated or unprofessional equipment. The sound, lighting and special effects equipment that we use are all modern, reliable & state-of-the-art.

As standard, all our systems come complete with an overhead multicoloured projected lighting system that moves beams of colour changing light to the beat of the music.

As an additional option, we can provide UV lighting, strobe lighting and a low fog/ haze/ mist machine at no extra charge. For the low fog/ haze/ mist machine, you would need to check with the venue first in case this may interfere with their fire detection and alarm system and therefore would not allow the use of such equipment at the venue.

We can also supply your event with mood lighting which enables you to colour your venue during the day and night. Click here for more info on this.

You can also tailor your system with a wide range of other specialist lighting equipment and a range of exciting & fun special effects. For the full range of options please enquire.

Rest assured, we do not bring truckloads of equipment accompanied by dozens of crew members. Our systems are modern, compact, smart and neat, and very effective. For indoor events within our dj package range, we usually send out two crew members to perform at each event.

Click here to visit our Photo Gallery.

Click here to visit our Video Gallery.

What music do you play?

This is usually the hardest question but also the most important one. We do not have a fixed 'list' that we follow. We want each disco to be unique and different. We have a wide range of music but we also know what works well. Most events have 2 main musical ingredients:

A proportion of the night will normally consist of popular music that is proven to work time after time.

The other proportion of the night will normally consist of requests from yourself and your guests.

This 'blend' works night after night simply by playing spontaneous requests given on the night mixed with an underlying core of dancefloor fillers. You get the best of both worlds. A unique and personal musical collection and a full dancefloor.

Click here to visit our music library.

Can I and/ or my guests submit a music playlist prior to the event?

Yes. We have an extensive music library of over 200,000 song titles from which you and/ or your guests can choose songs from for your music playlist.

If you cannot find a song that you are looking for, you can add it to the custom playlist and we will do our best to obtain it for your event.

If we cannot obtain a song that you submitted on your custom playlist, we will notify you at the earliest opportunity so that alternative measures can be taken.

You and your guests will also be able to make song requests during the course of the event as well.

How does the music playlist request work?

Basically, you or the host of the event will be able to request:

  • 60 'must play' song titles
  • 40 'play if possible' song titles
  • 30 'custom' song titles (if any)
  • 10 'do not play' song titles (if any)

A username and password will be sent to you via email to allow you to log into the 'password-protected' Client Login Area where you will be able to access the music request tool.

Optionally, you may also want some of your guests to request some songs. You get to choose how many requests each guest can make. The minimum is 1 request and the maximum is 3 requests per guest depending on the size of the event. The bigger the event is, the lesser the requests from each guest.

Upon your instruction, a username and password will be sent to you via email which you will then need to forward to your chosen guests so that they can access the guest music request tool.

Your music request list and the guest music request list will merge into one music playlist which you or the host of the event will be able to review and edit accordingly at any time until the closing date for requests, which is usually 14 days prior to the event to allow us enough time to prepare the playlist.

At your event, our skilled DJs will read the crowd and blend your music playlist together with a suitable selection of appropriate songs to ensure it works to perfection and in real time.

We find that this balance of requests from you and your guests, combined with the well-known tracks that our DJs know, will time after time work very well. You get the best of both worlds; a unique and personal musical collection and a full dancefloor.

Click here to visit our music library.

Music request can also be made by you and your guests during the course of the event as well.

Can we still bring some of our own CDs on the day for you to play?

Yes. We have a professional twin CD player and a selection of CDs as back up, and you are welcome to bring any of your own CDs if you wish.

Our DJs can easily fade and mix between the laptop and a CD player. You won't even notice any difference between the computer and CD player.

Alternatively, and preferably 14 days prior to the event, you can send us a USB key that contains your songs in MP3 music format of good quality (minimum 128 kbps).

If the booking is made at short notice, you can bring the USB key on the day of the event as long as the MP3 tracks are of good quality (minimum 128 kbps) and are properly labelled and ID3 tagged.

What time do you play the first dance for a wedding?

Whenever you want us to. The average time is between 8:30pm and 9:00pm, but we will wait for your cue during the course of the event as Weddings seldom run to the agreed scheduled timeline.

If you change your mind on the night and decide that you will not perform a 1st dance, it is not at all a problem but please inform the DJ so that he knows.

What is the cost for 2 cordless/ wireless microphones please, for use throughout the speeches?

We normally provide a standard wired microphone with all our DJ packages. A cordless/ wireless, 'Shure branded', twin hand-held UHF microphone system is available for hire at only £25 as an additional option. Most other Mobile Disco companies charge anything between £45 and £50 for a single cordless microphone.

If you require cordless microphone(s) for your event, please make sure that you schedule your disco to be set up before your speeches start as the cordless microphone(s) need to be connected through the disco PA system for it to be audible.

Will you keep talking on the microphone over the music all night?

No. For most events, we only use the microphone sparingly and prefer to let the music do the talking.

We do of course occasionally have some fun to break the ice and to make your guests feel at ease and comfortable, to read out requests and dedications, and to make announcements such as the 1st dance, and to announce the buffet etc.

Our DJs have strict guidelines to adhere to with regards to microphone usage and they fully understand that the music is the most important element of the night. Click here to find out more about our DJs.

What time do you normally finish?

We finish whenever you want us to. Normally this is a pre-agreed time that you have booked with the venue, and which you would have given us when you made the disco booking with us.

A popular finish time is midnight but this is also your choice. It will cost you more to finish later and less to finish earlier.

Also, remember to check with your venue as to what time the bar shuts, what time the music and/or entertainment must finish and if applicable, what time we need to vacate the building by.

What is different about Ocean Sound Entertainment Services compared to other Mobile Disco companies?

We are a professional DJ enterprise that is fully compliant with Portable Appliance Testing (PAT Testing) and Public Liability and Indemnity Insurance (PLI Insurance), and we use only trained uniformed staff.

This is our career, not a hobby. We invest large amounts of money into our music collection, equipment, training, maintenance, vehicles and staff.

Many other Mobile Disco companies are unable to invest at this level due to their limited turnover.

How long does it take you to set up and dismantle your DJ system before and after an event?

We normally arrive 2 hours before the event is due to start as we usually require between 1.5 hour to 2 hours to set up the DJ system depending on the size of the DJ Package that has been hired. The bigger the package, the longer it takes to set up.

After the event, we normally require 1 hour to dismantle and pack everything, and to also be off the premises.

Some venues require that the place is vacated by a certain time at the end of an event. You may wish to discuss this with the venue to ensure that everyone is in full agreement with the timing.

For example, if the music needs to start at 7:00pm, we will arrive at the venue at 5:00pm to start setting up in order that we are ready for 7:00pm. And at the end of the event, if the venue has to be vacated by 1:00am, the music will have to stop at midnight, and so on.

Do you include a charge for the setting up and dismantling time?

No. There is no charge for the setting up and dismantling time.

If you want us to start the music or DJ show at 7:00pm, we will arrive at 5:00pm to set up but the charge to you starts at 7:00pm.

The same applies at the end of the event. If the music or DJ show needs to stop at midnight, it will take us 1 hour to dismantle and pack everything but the charge to you is until midnight.

Can you tell me the additional cost for having the equipment set up earlier?

There may be a number of reasons why you may want us to set up early, such as, for a ceremony, for some lite/ ambient background music and for speeches and announcements. Or maybe just to avoid treading on anybody's toes later on.

When you place a booking with us, you normally give us a start and finish time. The cost of the hire is calculated on the basis that the DJ system is set up and ready for use at the agreed time, and will also be switched off at the given time.

The pricing of our DJ Packages 1 to 6 are based on a 5-hour set. Any additional time after that is chargeable at £25 per half hour before 1:00am and £50 per half hour thereafter.

How about if I want you to set up earlier but not use the system until a much later time (in excess of 2 hours)?

Yes. That can also be arranged.

On some occasions, due to a number of reasons, such as, the layout of the venue, how it is set up, and/ or how the event is planned, it may not always be practical for the DJs to arrive and start setting up just 2 hours prior to an event starting.

In such cases, we can arrive at a much earlier time (greater than 2 hours before the event is due to start) to set up but not use the DJ system until a much later time during that day.

Please contact us by telephone as we have an early set up service that will considerably reduce the cost of the hire.

What forms of payment do you accept?

We accept secured online payments from all major credit and debit cards. We also accept bank transfers, cheque and cash payments.

We use PayPal to accept all major credit and debit cards via a secured connection on our website. PayPal is a safer, faster, more secure way to pay online – your financial details are never shared and PayPal safeguards your bank, credit or debit card details.

Upon your request, we can arrange for bank transfers, cash or cheque payments.

When do I need to pay you?

The agreed 30% booking deposit is required within 7 days of confirming the booking. Confirmation of a booking is done verbally or in writing by you. We will send you a 'Contract of Services' via email, which you will need to sign and return electronically or by post. If paying by cheque, you can send this along with the signed contract.

The remaining balance can be paid in full at any time up until the day of the event. See below for details:

If paying by cheque, please ensure that the remaining balance is settled no later than 14 days before the event is due to take place.

For online payments and bank transfers, please ensure that the full balance is settled no later than 7 days before the event is due to take place.

The remaining balance can also be settled in cash on the day of the event. This must be given to the DJ upon his arrival at the venue where your event is to be held.

The venue has asked for a copy of your PAT Testing and PLI Certificates. What are these and do you have them?

Yes. We have both PAT and PLI Certificates.

Portable Appliance Testing (commonly known as PAT or PAT Inspection or PAT Testing) is a process in the United Kingdom by which electrical appliances are routinely checked for safety. The correct term for the whole process is In-service Inspection & Testing of Electrical Equipment.

Public liability is also known as third party or personal liability. Public Liability Insurance (PLI) protects us against third party claims for injury or damage to property - so, for example, in the event that a speaker or light that the disco company has set up falls onto a member of the public and causes injury or damage - that person could claim against the disco company for compensation.

With the introduction of the Public Entertainment Licence Act (PELA), more venues are insisting on public liability cover - local authority venues often require DJs to have £5 million liability cover.

Ocean Sound Entertainment has £10 million liability cover.

You can download a copy of our PAT Testing and PLI Certificates here, which you can then print for or email to the venue.

Alternatively, you may direct the venue to our website to view these documents.

Can you advise how much space the DJ and equipment will need?

A minimum area of 3 metres width by 2 metres depth by 2.4 metres height is required for our standard DJ packages.

For bigger Packages that include additional equipment, we would require a minimum area of 4 metres width by 2 metres depth by 2.4 metres height.

If you have added the artificial flames and/ or other optional extras, such as mood lighting, a greater space will be required. Please phone to discuss.

Have you got any video footage of your disco in action?

Yes. Please click here to visit our Video Gallery for an overview of some of our typical discos in action.

Can you show me exactly what your disco looks like?

Our disco looks modern, smart & neat. It is also very stylish and sophisticated. We don't use any homemade, dated or unprofessional equipment. All our sound, lighting and special effects equipment that we use are modern, reliable & state-of-the-art.

We also don't bring truck loads of equipment, accompanied by dozens of 'roadie crew' with long hair! We don't want to turn your wedding into a rave style night club, nor do we want it to look like a disco equipment shop. That's the reason why our system is compact, smart & neat.

Click here to view our range of dj packages, or, to visit our Gallery containing images of our discos in action, please click here.

Click here to see a static close up picture of exactly what we supply as standard with all packages

Alternatively, click here to view a video of a typical Ocean Sound Entertainment Services disco in action.

Can we make changes to our booking after we have booked?

Yes. You can change your booking as many times as you wish. You can make changes to the venue address, start time, set up time and finish time. You can also change your package and options too. Just email us with your changes and we'll do the rest.

Certain changes may increase or decrease the cost of your order.

Changing the event date of your order attracts an administration charge of £30. Other charges may be incurred if you are moving your date from an off peak month to a peak month, such as moving from October to December, or from a Thursday to a Saturday. We can advise you of the cost difference (greater or lesser) before you make your decision.

We produce our rota 14 days before the event date and therefore would appreciate if changes are made by this date. By this we can ensure that everything is set for your occasion. However, if any sudden change needs to be made within the two weeks, we would appreciate that you contact us at the earliest opportunity.

End FAQs